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IT Program Manager

Austin,Texas

Full Time

Posted Date: 20-06-2024


Job Description

EverExpanse is seeking a highly skilled and experienced IT Program Manager to join our team in Austin, Texas. In this role, you will be responsible for overseeing the end-to-end management of key projects, ensuring alignment with company objectives, and coordinating with offshore teams. This is an exciting opportunity to drive business-critical projects and deliver exceptional results in the payments and technology space.

Austin,Texas

15+ years

Full Time

Bachelor’s degree.

Key Responsibilities

Project Planning and Management:

  • Develop and manage comprehensive project plans, including timelines, budgets, and resource allocation.

  • Define clear project goals that align with EverExpanse’s business objectives.

  • Track project progress and ensure that deadlines, budgets, risks, and quality standards are met.

  • Lead projects from inception to completion, ensuring all documentation is properly maintained.

  • Create and maintain effective communication strategies to keep stakeholders informed and engaged.

  • Manage project changes effectively, ensuring they remain within scope and support project objectives.

Offshore Coordination:

  • Align offshore teams with project goals, deliverables, and deadlines.

  • Maintain clear and regular communication between onshore and offshore teams to ensure smooth project execution.

  • Monitor offshore team performance, provide constructive feedback, and address any issues promptly.

  • Optimize resource allocation for offshore teams to ensure efficient use of time and talent.

  • Ensure offshore teams adhere to project standards, compliance, and quality benchmarks.

  • Navigate cultural and time-zone differences to maintain productivity and communication.

  • Develop and implement strategies to seamlessly integrate offshore teams into the overall project workflow.

Customer & Stakeholder Management:

  • Collaborate with customers to understand their needs and ensure project goals are aligned with their expectations.

  • Serve as the primary point of contact for all stakeholders, managing expectations and resolving concerns.

  • Hold regular meetings with stakeholders to provide updates on project progress and milestones.

  • Negotiate project timelines, budgets, and resources to reach mutually beneficial agreements.

  • Incorporate stakeholder feedback to make necessary adjustments and ensure satisfaction.

  • Maintain open and transparent communication with all stakeholders throughout the project lifecycle.

  • Prepare and present detailed project reports to ensure transparency and accountability.

Project Execution:

  • Lead the execution of project phases, ensuring objectives and deliverables are consistently met.

  • Monitor the impact of project activities to ensure alignment with business strategies and goals.

  • Ensure project compliance with all relevant regulations and internal policies.

  • Manage project costs to keep them within budget while achieving key objectives.

  • Evaluate the performance of project teams, offering guidance and feedback to improve outcomes.

  • Quickly identify and resolve project issues to minimize disruptions and keep timelines on track.

  • Promote continuous improvement by reviewing project outcomes and applying lessons learned to future projects.

Qualifications:

  • Proven experience in IT Program Management with a focus on payment technology and solutions.

  • Strong understanding of project management methodologies (e.g., Agile, Waterfall).

  • Experience in managing offshore teams and overcoming related challenges.

  • Excellent communication, leadership, and negotiation skills.

  • Ability to manage multiple stakeholders and maintain positive relationships.

  • Strong organizational skills with attention to detail and a focus on delivering high-quality results.

  • Experience with budget management and financial oversight in large-scale projects.